How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
Ordered this soap as one of my friends recommended .Just ordered one as I wasn't certain if I would like the soap. Too often, people say how great something smells when it really wreaks. It smells so good and clean. It doesn't smell like those "natural" soaps where people try too hard to be natural and end up compromising the smell. I was so impressed that I decided to order them every 2 months via subscribe and save. II'm glad to have finally find a good soap replacement.
I love this soap! The scent is gorgeous and it creates a lovely silky foam. The slight downside is that the bar is prone to cracking as it wears thin but I keep moulding it back together.
It is very very nice high quality soap. Absolutely wonderful,I think it can't make skin dry. I actually think it is possible to wash even hair with it,and will be no harm.
I love this soap, it smells great, lathers beautifully and leaves my sensitive skin feeling great. Have used for quite a few months now and would highly recommend it.
This product is for a Christmas gift. Lovely presentation. Scent absolutely gorgeous. Delivery prompt. Delighted with overall quality.
Excellent soap, lathers well with a shuttle aroma (in this type roses), I also purchased the other variants of this soap. A bit costly but a reasonable luxury consumable.
Same like the description; then smell last long, it's just I dont like this specific scent, but it's personal.
Really lovely soap which has a light citrus smell which feels like summer. Feels luxurious in a French way.
The service was excellent and the soap is beautiful, so fragrant and lovely quality.
My partner was thrilled we these soaps lovely smelling good quality soap top of the range
Gives a great lather and is moisturising. I was hoping for the soaps to be more fragrant but good nevertheless. So people who don't like heavily scented products may like the smells.
Arrived promptly, nice smell from the one she’s using now what more can I say it’s nice soap
Lovely smell and lathers well